ROI Training: Course List

Click on the curriculum of interest to see our full course offerings:
Business Analysis	Project Management
Software Engineering	Leadership & Management
ITIL & IT Service Management	Oracle and Data Warehousing
Software Analysis & Design	SQL Server 2008 & 2005
.NET 3.5/2.0 and Visual Studio	Security & Networking
Java & XML	UNIX, Linux & Solaris
Scripting Languages	Windows, Exchange & Sharepoint

ITIL & IT Service Management Courses

Foundation Training – v2 & v3

317	ITIL Version 2 Foundations and Planning Fundamentals
325	ITIL® Version 3 Service Management Foundation
331	ITIL® Polestar Simulator
336	ITIL® V3 Foundation Bridging Course in IT Service Management
337	ITIL® / ITSM Executive Briefing

Version 3 – Intermediate Offerings

350	Release, Control and Validation - Capability
351	Operational Support and Analysis - Capability
352	Service Offerings and Agreements - Capability
353	Planning, Protection and Optimization - Capability
354	Service Strategy - Lifecycle
355	Service Design - Lifecycle
356	Service Transition - Lifecycle
357	Service Operation - Lifecycle
358	Continual Service Improvement - Lifecycle

Version 3 – Expert & Workshop Offerings

359	Managing Across the Lifecycle
360	Building an Effective Service Catalog
361	Building an Effective CMDB

Business Analysis

Click here to see a complete list of ROI’s Business Analysis courses

Project Management

Click here to see a complete list of ROI’s Project Management courses

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce in the United Kingdom and other countries, and is registered in the U.S. Patent and Trademark Office.