| 101 | Communications and Networking for
Business Professionals   |
| 102 | IT Overview for Business Professionals |
| 103 | The Roles, Responsibilities and
Processes of the Business Analyst |
| 104 | Management of Technology |
| 105 | Business Analysis for Non-Business Analysts |
| 106 | Supporting FrontLine Customer Relations Mgrs Role |
| 107 | FrontLine Customer Relations |
| 108 | Analyzing and Documenting Business Processes |
| 109 | Advanced Business Analysis |
| 115 | Advance Requirements Elicitation Techniques |
| 116 | Advanced Methods of Analysis |
| 117 | Introduction to Business Intelligence |
| 132 | Managing IT Risks |
| 155 | Effective Business Communications and Negotiations |
| 157 | Influence Skills |
| 176 | Dynamic Facilitation |
| 177 | Writing Technical Documents |
| 178 | Targeted Technical Writing andI.T. Security Best Practices |
| 180 | Preparing the Business Case (2 days) |
| 181 | Relationship & Customer Service Management |
| 302 | Developing Quality Requirements |
| 303 | Defining Requirements with UML Use Cases |
| 306 | Effective Software Testing Methods |
| 319 | Facilitating Project Retrospectives |
| 326 | Writing Requirements with Structured Use Case Descriptions |
| 327 | Structured Use Case Descriptions Workshop |
| 328 | Successful Acceptance Testing |
